Do you accept SHA and private insurance?
Yes. We serve SHA (Social Health Authority) patients and are empanelled with CIC Group, Kenbright, Kenyan Alliance and MUA, among others. Carry your card and ID — our front desk will confirm your cover in minutes.
Are you really open 24 hours?
Yes — our Membley hospital operates 24 hours a day, 7 days a week, including public holidays. Emergency care, laboratory and pharmacy are always available.
How do I book an appointment?
Call or WhatsApp us on +254 721 600700, use the booking form on this website, or simply walk in. For specialist clinics we recommend booking ahead so we can reserve your preferred time.
Do you offer home visits?
Yes. Our home-based care program brings doctors, nurses and physiotherapists to your home — from one-off sick visits to structured long-term geriatric care plans.
Can I get medicines delivered?
Yes. Order through our pharmacy page or WhatsApp. A licensed pharmacist verifies every prescription, and delivery is free for orders of KSh 2,000 and above.
Where exactly is Hamat Healthcare located?
Hamat Healthcare is on the Eastern Bypass Road at the PCEA Membley junction, in Membley Estate, Ruiru, Kiambu County. If you are driving along the Eastern Bypass, look for the blue HOSPITAL and CHEMIST signage. We also have a presence on Riverside Drive, Nairobi, by appointment.
Can I deliver my baby at Hamat Healthcare?
Yes. Our maternity unit supports you from the first antenatal visit through delivery and postnatal care, including caesarean section in our own operating theatre. Newborns are seen by a consultant paediatrician, and we run well-baby and immunisation clinics afterwards.
Do you admit patients overnight?
Yes. We have inpatient wards on site, so patients who need admission after an emergency, an operation or a delivery are cared for here rather than being transferred. Where tertiary care is required we arrange referral to a partner hospital in Nairobi.
Do you have a laboratory, and how quickly do results come back?
Yes — we run a licensed diagnostic laboratory on site covering haematology, biochemistry, microbiology and serology. Most routine results are ready during the same visit and are sent straight to your clinician, so treatment can usually start the same day.
Is there a paediatrician for children?
Yes. Our paediatric service is led by a consultant paediatrician and intensivist, covering well-baby checks, immunisation, everyday childhood illness and complex or critical cases.
Do you perform surgery and endoscopy?
Yes. We have a fully functional operating theatre. Our general surgeon and endoscopist performs day-case minor surgery, general surgical operations and both diagnostic and therapeutic gastrointestinal endoscopy.
What should I bring to my first visit?
Bring your national ID and your SHA or private insurance card if you have one, plus any previous prescriptions, test results or discharge summaries. Arriving about 15 minutes early gives us time for registration and triage.
